The team behind your dispatch desk

We started on the wrong side of the packing table

PickPackFlow exists because of a specific, familiar problem: a growing brand hits the point where fulfilment stops scaling. Orders are still going out, but only because someone is staying late to make it happen. Stock counts drift. A courier misses a collection and the support inbox fills up.

The obvious answer is to outsource. The difficulty is that the experience of outsourcing is wildly inconsistent — some providers are genuinely more disciplined than the operation you are leaving, and some are considerably less. The second kind is expensive in ways that do not show up on the invoice.

We built PickPackFlow to be the first kind. That meant deciding early that we would barcode everything, scan at every touch, publish our accuracy figures to clients, and give every account a named person rather than a shared inbox. It is a slower way to grow a 3PL. It is a much better way to keep the clients you win.

Today we handle fulfilment, warehousing, packaging, marketplace prep and freight for brands selling across their own storefronts, marketplaces and into retail — with the same standards applied whether a client ships two hundred orders a month or twenty thousand.