eCommerce Fulfilment That Ships The Same Day
Orders drop straight from your store to our floor, get picked against a barcode, packed to your brand standard and handed to the carrier before the day closes.
Fulfilment that behaves like your own warehouse
Most brands do not outgrow their product before they outgrow their fulfilment. The spare room fills up, weekends disappear into packing, and a single missed dispatch run turns into a week of support tickets. Outsourcing solves that only if the operation you move to is more disciplined than the one you left behind.
PickPackFlow runs your orders as a defined process rather than a favour. Every SKU is barcoded and given a fixed home. Every order is routed by rules you set. Every pick is scanned against the line it belongs to, so the parcel that leaves matches the order that came in — and if it does not, the scan stops the pack bench before the label is printed.
You keep the customer relationship and the brand experience. We take the racking, the headcount, the carrier contracts and the 15:00 scramble.
Everything covered by ecommerce fulfilment
Order routing rules
Orders are split, held or prioritised automatically — by channel, service level, destination or stock location — so exceptions never wait for a human to notice them.
Scan-verified picking
Pickers scan the location and the item. A mismatch blocks the line, which is why accuracy holds up when volume triples in November.
Brand-consistent packing
Your carton sizes, void fill, inserts and packing slips, applied identically on the hundredth order of the day as on the first.
Carrier rate shopping
Each parcel is costed across our carrier accounts at the point of dispatch, weighing service level against price rather than defaulting to one contract.
Returns processing
Returns are received, inspected against your grading rules, and either restocked, quarantined or written off — with the reason recorded against the SKU.
Cycle counting
Rolling counts by location instead of an annual shutdown, so the stock figure in your store stays close to the stock on the shelf.
The ecommerce fulfilment process
The same sequence runs every time, which is what makes the result predictable.
- 01
Integrate and map
We connect your sales channels, import the SKU list, and agree barcodes, bundles and service levels before a single unit arrives.
- 02
Book stock in
Inbound deliveries are counted against the ASN, quality checked, barcoded where needed and put away to fixed locations.
- 03
Receive orders
Orders flow in continuously and are batched by picking route, not by whoever gets to them first.
- 04
Pick, pack, verify
Items are scanned at pick and again at pack. The label prints only once the order reconciles.
- 05
Dispatch and report
Parcels are manifested to the carrier, tracking is written back to your store, and the day closes with a dispatch summary.
What the service is measured on
These are the numbers we report against every month — not marketing figures, but the operational targets your account manager is held to.
- Same-day dispatch cut-off
- 15:00Same-day dispatch cut-off
- Scan-verified at pick & pack
- Every lineScan-verified at pick & pack
- Returns processed within
- 24hReturns processed within
- Standard inbound put-away
- 48hStandard inbound put-away
Channels we fulfil from
Orders can arrive from as many channels as you sell on. Stock is pooled across all of them, so one inventory pool serves every storefront.
Shopify & Shopify Plus
Native order sync, fulfilment status write-back and multi-location inventory support.
Amazon Seller Central
Seller-fulfilled Prime and FBM orders picked to Amazon service-level requirements.
WooCommerce & Magento
Direct connections with rule-based routing for subscriptions and pre-orders.
eBay, Etsy & TikTok Shop
Marketplace orders consolidated into the same pick run as your direct sales.
Wholesale & B2B
Purchase orders picked to pallet, with retailer routing guides and delivery booking.
Bespoke platforms
Headless builds and in-house systems connected over API, webhooks or scheduled file drops.
What changes once this is running
Your evenings back
The cut-off is our problem. You stop planning the week around courier collections.
Fewer wrong parcels
Scan verification catches mispicks at the bench, where they cost pennies, not after delivery.
Peak without panic hiring
Capacity flexes with the shared floor, so a launch or a Black Friday spike does not need a recruitment round.
Stock you can trust
Cycle counts and scan discipline keep the number in your store close to reality, which means fewer oversells.
eCommerce Fulfilment FAQs
Looking for something more general? Read the full FAQ page.
For a straightforward catalogue on a mainstream platform, most brands are live within two to three weeks: roughly one week to connect channels and agree the SKU and packing spec, then the inbound delivery and put-away. Complex kitting, bespoke integrations or multi-channel stock pooling can extend that, and we will tell you before you commit rather than after.
The order is held rather than shipped short, and flagged in the daily exception report. You choose the default behaviour up front — hold the whole order, ship what is available and follow up, or cancel the line — and we apply it consistently.
Yes. You can supply cartons, mailers, tissue, inserts and tape, and we will store them alongside your stock and use them to your spec. If you would rather we sourced them, see our custom packaging and assembly service.
Yes. Bundles can be picked as virtual kits from component stock or pre-assembled in advance of a shipping window, which is usually the better option for recurring monthly boxes.
Per order picked, plus a per-item rate beyond the first line, plus carriage and storage. There is no charge for the integration itself. We quote against your actual order profile rather than a rate card average, so send volumes and a typical basket when you enquire.
Services brands usually pair with this one
Send us a week of order data
Share a typical week of orders and your SKU list, and we will come back with a costed fulfilment plan and a realistic go-live date.