Simple fulfilment pricing, published in full
Pick & pack from £1.00 down to £0.80 per order as your volume grows, £0.10 for each extra unit, and storage by the cubic foot or the pallet. New clients get their first two months of storage free.
Pick & pack, priced per order
Your total orders in the calendar month set the band, and that band's rate applies to every qualifying order processed that month. The more you ship, the less every order costs.
New client offer
2 months' free storage
No storage is charged during a new client's first two months. Pick & pack is charged at the standard rates from your first order.
| Monthly orders | Fee per order | Saving* |
|---|---|---|
| 1–49 | £1.00 | — |
| 50–99 | £0.95 | 5% |
| 100–249 | £0.90 | 10% |
| 250–499 | £0.85 | 15% |
| 500+ | £0.80 | 20% |
Customer-supplied packaging · standard FBM orders, sent direct to your customer
* Saving against the £1.00 entry rate. The monthly band applies to all qualifying orders processed that month.
Additional units
+ £0.10
for each extra unit in the same order
The first unit is included in the base fee, so a three-unit order adds £0.20.
Storage
Box storage billed weekly · pallet storage billed monthly
Box / loose storage
£0.55per cubic ft, per week
Pallet storage
£10.00per pallet, per month
Clear-cost promise. Carrier postage, packaging materials and non-standard handling are not included in the rates above, and are agreed with you separately before work begins. All prices exclude VAT.
How your fulfilment bill is calculated
A base fee per order, a small charge for extra units, and clearly defined storage rates. No storage is charged during a new client's first two months.
- 01
Set the monthly band
Your total order count for the calendar month sets the base fee, and that fee applies to every order in the month.
- 02
Count extra units
The first unit is included in the base fee. Each additional unit in the same order adds £0.10.
- 03
Add storage
Once the free period ends, box storage is billed weekly by the cubic foot and pallet storage monthly by the pallet.
Worked examples
Illustrative only — carrier postage and VAT are excluded.
| Scenario | Calculation | Total |
|---|---|---|
| 120 one-unit orders in a month | 120 × £0.90 | £108.00 |
| 120 two-unit orders in a month | (120 × £0.90) + (120 × £0.10) | £120.00 |
| One three-unit order in the 500+ band | £0.80 + (2 × £0.10) | £1.00 |
| 10 cubic ft of box storage for four weeks | 10 × £0.55 × 4 | £22.00 |
| Two pallets for one month | 2 × £10.00 | £20.00 |
The standard rate covers
- Standard FBM pick-and-pack preparation
- The first unit, included in the base order fee
- Customer-supplied standard packaging
- Weekly box or monthly pallet storage allocation
Quoted separately
- Carrier or postage charges
- Packaging materials, unless agreed separately
- Oversized, fragile or specialist handling
- Returns, relabelling, kitting or marketplace extras
Work out your monthly cost
Enter your monthly orders, units per order and the storage you need. The calculator applies the rate card exactly as your invoice would. Nothing is stored, and you can send the result straight to us for a full quote including postage.
Your operation
Rough figures are fine — we will confirm them with you before anything is agreed.
Your total for the calendar month sets the band, and the band's rate applies to every order that month.
The first unit is included in the base fee. Each extra unit in the same order is £0.10.
Your pick & pack band
100–249 orders a month · £0.90 per order
- £1.001–49
- £0.9550–99
- £0.90100–249
- £0.85250–499
- £0.80500+
10% below the entry rate. From 250 orders a month, every order drops to £0.85.
- Pick & pack120 orders × £0.90
- £108.00
- Extra units120 units × £0.10
- £12.00
- Box / loose storageFree months 1–210 cu ft × £0.55 × 4.33 weeks
- £23.83
- Pallet storageFree months 1–22 pallets × £10.00
- £20.00
Months 1–2 · storage free
£120.00
From month 3
£163.83
Pick & pack works out at £1.00 per order, including extra units.
Excludes carrier postage, packaging materials, non-standard handling and VAT, which are agreed with you before work begins.
Box storage is billed weekly; the monthly figure uses the average month of 4.33 weeks. Nothing here is sent anywhere or stored on a server.
What sits alongside the rate card
Published rates only mean something if nothing is quietly added behind them. These are the commitments that come with every account.
No charge for getting started
Quoting, onboarding calls and standard integration setup are not billed as a project fee. If a bespoke integration needs real development time, we say so and price it before you commit.
Extras agreed before work begins
Postage, packaging materials and anything non-standard — oversized or fragile handling, returns, kitting or marketplace prep — are priced and agreed in writing first, not discovered on an invoice.
Rolling agreement, not a lock-in
A notice period rather than a multi-year term. A long contract does not fix a service that is not working; it only makes leaving expensive.
Exit terms in writing from day one
What it costs to pick, palletise and release your stock is agreed at the start, not negotiated at the point you have already decided to leave.
What people ask before they get a quote
The rest, including operations and integrations, are on the FAQ page.
Pick & pack is charged per order, at a rate set by your total orders in the calendar month: £1.00 per order for 1–49 orders a month, £0.95 for 50–99, £0.90 for 100–249, £0.85 for 250–499 and £0.80 for 500 or more. Each extra unit in the same order adds £0.10. Storage is £0.55 per cubic foot per week for boxed or loose stock, or £10.00 per pallet per month. All prices exclude VAT.
Yes. Your total orders for the calendar month set the band, and that band's rate applies to every qualifying order processed that month — it is not charged in tiers. A month of 500 orders is charged at £0.80 on all 500.
Yes. No storage is charged during your first two months. Pick & pack is charged at the standard rates from your first order.
Carrier postage, packaging materials (unless agreed separately), oversized, fragile or specialist handling, and extras such as returns, relabelling, kitting and marketplace prep. Each is priced and agreed with you before any work begins, because discovering a charge on the first invoice is the fastest way to lose a client.
Boxed or loose stock is £0.55 per cubic foot per week, so a seasonal build-up costs more only for the weeks it is here. Palletised stock is £10.00 per pallet per month. New clients pay no storage in their first two months.
We work on a rolling agreement with a notice period rather than a multi-year lock-in. If the service is not right, a long contract does not fix that; it just makes leaving expensive.
Carrier peak surcharges are passed through at cost during the Q4 period, because the carriers apply them to us. We do not add a separate peak margin of our own, and we will tell you the expected surcharge windows in advance so they can go into your margin planning.
Send the profile, get the proposal.
Volumes, SKUs, channels and destinations are enough for an exact quote: the rates on this page, plus postage and packaging costed for your products — usually back within one working day.