Wide view across the PickPackFlow fulfilment centre floor

Case studies

Results, With The Numbers Behind Them

Name: PickPackFlow
Address: GB
Telephone: +44 7386 578930
Price range: ££

Detailed accounts of what changed when a brand moved its fulfilment to us — the problem, the process before, what we did, and what it measurably did to their operation.

Fashion & Omnichannel Apparel

Vanguard Apparel UK

How an omnichannel fashion label scaled to 18,000 monthly orders and cut returns friction

Order Pick Accuracy: 97.6% → 99.85%; Q3 2025 vs Q3 2026
Same-Day Dispatch Rate: 78.4% → 99.4%; Black Friday Peak Week
Returns Turnaround: 14 days → Within 24 hours; Receipt to restocked on shelf
WISMO Support Tickets: 18.2% of orders → 2.1% of orders; 6-month post-launch average

“We moved 3,500 SKUs across in a fortnight without dropping a single dispatch day. The part we did not expect was how much quieter our support inbox went afterwards — mispicks dropped to virtually zero.”
Marcus Sterling · Founder & CEO, Vanguard Apparel

Organic Cosmetics & Beauty

Kuro Botanicals

Eliminating Amazon FBA intake penalties and scaling monthly subscription kitting

Amazon Intake Rejections: 6.8% of cartons → 0.0%; 12 consecutive months
Subscription Box Kitting Time: 3 working days → 48 hours staged; Monthly batch assembly
Internal Staff Hours Reclaimed: 45 hrs / month → 0 hrs (100% outsourced); Full operational handoff

“PickPackFlow understands Amazon compliance inside out. Not having to stress about carton rejection fees or delayed dock appointments completely transformed our margins.”
Elena Rostova · Head of Operations, Kuro Botanicals

Technical Outdoor Equipment

Summit Endurance Gear

Unifying sea freight container devanning, pallet storage, and multi-carrier courier routing

Container Port Demurrage Fees: £3,200 / quarter → £0.00; Post-consolidation
Dock-to-Stock Turnaround: 5 – 7 working days → Within 24 hours; Port arrival to sellable inventory
Average Carriage Cost Per Unit: £5.80 → £4.65 (20% reduction); Rate-shopped multi-carrier

“Having freight and fulfilment in the same building removed an entire recurring argument from our business. One team takes complete responsibility from container to doorstep.”
James Callister · Managing Director, Summit Endurance Gear

Conveyor line running parcels toward the dispatch lanes

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